Henry,
We would like to extend to you our deepest appreciation for all the assistance that you have given us during the searching, construction and closing phases of our new home. We understood that
a Buyer's Agent was all about an agent working in the best interest of the buyer during the negotiation phase, but we never expected to receive so much help in other areas such as financing and home owner's insurance.
This being our first home, we had many concerns as to what to expect. Thanks to having you as our agent, we were able to remain at ease knowing you were just a phone call away. It was such a comfort knowing that you would rectify any situation that came up with the builder and their subcontractors and agents.
Henry, we are thankful for the money you saved us, but we are especially thankful for the feeling of comfort we had knowing you would be there every step of the way. We also appreciate the amount of care and concern you have shown us even after closing. Your desire to make sure that we are happy with our purchase shows how you genuinely care for your clients. Thank you again for all you have done for us. We certainly recommend you to anybody that is in the market for a home.
Wesley and Veronica S., Cordova, TN
"Henry has excellent communication skills and did a great job asking both of us
questions in advance to understand our housing needs as a family. This was our third move
in six years and ranks first in terms of a positive overall experience.
We only spent time looking at houses that met our needs and budget. We were extremely
satisfied with the entire buying experience and especially with Henry's attention to
detail. No details were overlooked and he helped us save money in several areas due to his
experience and expertise! Henry also worked closely with us to understand the market value
of each house that made our "final" list. His financial knowledge helped us make
a smart investment."
Vince & DeAnne R., Collierville
Dear Henry,
I just want to let you know how invaluable your service was to me. As a first time
homebuyer you were so helpful in assisting me to think of issues that I would not have
considered in my purchase of a home.
As you are aware, I was transferring with my company and had a limited time frame to
purchase my home. You went well beyond the "call of duty" and were extremely
helpful. I certainly think I was able to get many "extras" in my new home due to
your negotiation with the Builder's agent. Not only were you there to assist me during the
buying process, but you also were able to give me information about Memphis. This was very
helpful, as I was new to the area.
You have continued to follow up with me to ensure that I am pleased with my new home.
Your customer service was superb!! Because of my positive experience, I referred the next
transferee with our company to you. He also had an extremely positive experience in the
purchase of his home. Thanks again for helping to make my move to Memphis so much easier.
Sincerely,
Michelle M., East Memphis
Henry,
Just can't tell you how much Ric and I have appreciated all that you have
done for us to help our move to Memphis go as smoothly as possible. All your efforts and
follow thru have been wonderful from the day we first met you. The dust has pretty much
settled for us and we love our new home. You have truly been a "God Send" to us.
Ric & Jeanne, Cordova
Henry Heidelberger was an outstanding Agent. I appreciated his
honesty, integrity and above all his wise counsel.
Terrell L., Memphis